FAQ

Where do you ship?

We currently ship to Mexico, Canada, and the United States. More regions will be added soon.

How long does shipping take?

Most orders arrive within 4 to 10 business days. Every product is made after you place your order, so production time is included in this window.

How does on demand production work?

Your product is created only after you order it (from Monday to Friday). This avoids overproduction and keeps waste to a minimum.

Can I return or exchange my order?

If something is wrong with your order, contact us and we will help you. Returns and exchanges are handled case by case.

Do you offer free shipping?

Yes. Shipping is free in Mexico, Canada, and the United States.

How can I contact you?

You can reach us anytime through our Contact page. We usually reply within 24 hours.